Frequently Asked Questions (FAQs)
Eagleheart has compiled the list below of our most frequently asked questions.
This list provides answers to help clients understand the construction and build process with Eagleheart. To navigate the list, click the links below to quickly find your answer.
Who is Eagleheart Health Spaces?
Eagleheart is family business that provides turnkey medical design and construction projects. We have over twelve years of end-to-end commercial project experience, where we deliver a complete solution for Doctors and Specialists while they focus their time on meeting their patients. We have a strong emphasis on family values providing a link that is more than just business.
What types of projects does Eagleheart complete?
Eagleheart focuses on three types of medical projects:
• Internal fitouts – this is fitting out a space within an existing structure.
• House conversions – we convert houses into medical clinics. This includes project managing the rezoning process, building surveyors, engineers, design and construction.
• New builds – we build clinics on your land. Our team of consultants rezone, design and build new clinics to suit your desired requirements.
Can Eagleheart provide basic projects?
Yes, Eagleheart provides a range of project types starting from a basic finish that uses only quality fittings.
Can Eagleheart work within budgetary restraints?
Yes, Eagleheart accommodates budget restraints and we go further by suggesting smarter, cost-effective solutions.
Does Eagleheart have a registered builder license?
Yes, Eagleheart is a registered commercial builder, as this is a requirement of the Victorian Building Authority for all commercial projects. We also ensure our contractors are registered where necessary, and have the required insurances for project security.
I have a medical project in mind. Can Eagleheart help me find the right property?
Yes, Eagleheart will assist or find a property that it suited to your requirements. Eagleheart will review your proposed plans and look for a suitable property to cater for your needs by checking the zoning and developability prior to you committing to the space.
Finding the right property to suit your requirements is key to the success of your project, and will save you a lot of time and money throughout the design and build process.
What is the benefit of de-medicalising a medical health space?
Visiting a medical specialist can be an anxious and stressful time for patients. Doctors are recognising that the surroundings within their medical centre can have a profound effect on the wellbeing of their patients. A space that is calm, warm and inviting, promotes positive thinking and helps to put patients at ease when visiting their clinic.
Key findings indicate that by improving the aesthetics of the medical practice, it improves patient satisfaction, behavioral issues, and for staff it positively impacts performance, morale, and retention. There are many great benefits for providing a pleasant environment for doctors, nurses and their staff that work within the space every day.
What services does Eagleheart provide?
Eagleheart offers a full turnkey solution that guides you from initial planning to final delivery. Our services include:
• Medical Fitout and Construction
• Carpark Upgrades
Do I need a building permit for my medical project?
The answer is most likely yes. A building permit ensures that the proposed works comply to the current standards at the time of the project build. It is imperative that the builder you choose is registered and a building permit is obtained for your project.
At Eagleheart, we handle all the building permits for our projects, ensuring that this is integrated into project planning and compliance. According to the Building Act 1993 – Section 16, a person must not carry out building works unless a building permit in relation to the work has been issued, and is in force under this Act. Penalties apply for both personnel and companies involved if this does not occur.
Medical fitouts can range in cost. How quickly can I find out if what I have in mind is possible with the budget I have?
Unfortunately with budgeting for a medical project, there isn’t a one size fits all approach. The existing conditions of the property have a large impact on the costs for the project. Having an understanding of this will give us the intel to provide an accurate estimate on what your project will cost. We recommend speaking to one of our consultants to understand the detail of your project, and help you set your budget.
Eagleheart works with you early on in the process, taking into consideration your wants, needs and vision, and how they can be achieved within the parameters of your budget.
I would like Eagleheart to source all my furniture and fittings for the build. Is that possible?
Yes, our procurement team can provide you with suitable furniture options that fit in with the design, and can arrange for supply and assembly in time for project handover.
Items like desks, bariatric chairs, waiting room furniture, storage systems and meeting tables can be arranged for you, freeing up time for you to focus on the needs of your patients.
What keeps clients coming back to Eagleheart?
Some of our clients are onto their third project with Eagleheart and they keep coming back to us because of:
• The professionalism of our team.
• The quality of our work.
• The trust they have in us to deliver the project they have envisioned.
• Our commitment to our clients through the whole build process.
• Transparency and working to project timelines.
Visit our project portfolio page that showcases some of our recent projects. Be sure to watch the client testimonial videos located within these pages where they provide insights into their journey with Eagleheart.
Ask our experts
If the answer to you question is not in the list, feel free to contact us and one of our project consultants will be able to answer your enquiry.